To: Ron Jones, Ananda Landscaping
Subject: two things
Just a reminder since Brian didn’t mention it today, about the two extra lights that are going in.
Here is my testimony:
I would like to say what an extraordinary experience my husband Brian and I have had dealing with Ananda Landscapes from start to completion and beyond. We were impressed with how Ron, the owner was being with us right from our first “interview” with him, especially when we found out he was interviewing us to find out if he wanted his company to work with us!
We made a multitude of changes before any work was begun and Ron and our designers were extremely patient, drawing up no less than four variations from the initial schematic. No question we had was left unanswered, and believe me, we asked a ton of questions! Then, even once work had begun, we made more changes and no one working batted an eye lid. The crew’s efficiency, cleanliness and pride in their work was something to behold as our yard unfolded in just under four weeks. Everything was hand done.
My husband and I work from home and we had a bird’s eye view of the day to day progress from our kitchen window. Even our neighbours commented on how tidy, friendly and considerate the crew was.
We now have a beautiful water feature that has transformed our yard into a magical and harmonious haven from the stress of our busy lives. From the day it was finished the yard began to work its magic on my husband. This is a man who formerly was a workaholic and had virtually no balance in his life. Taking time out to sit and be quiet was unheard of for him. Yet, everyday (with the exception of pouring rain) in the month since our yard was completed my husband has sat out on our deck quietly and peacefully “being” with the beauty that now exists. He has taken a keen interest in all the plants, wanting to know their names and how big they’ll grow, and even more miraculous, I actually found him out weeding, happily sitting on the ground, perfectly content.
To witness that was worth every penny we spent!
Though the yard is finished, there have been very slight changes and loose ends to tie up and even these have been treated with as much care as the rest of the project. This is what I meant when I said “and beyond”. Since we have a water feature, it is reassuring to know that Ananda will provide the maintenance of it for us as the years go by. Knowing that we now have a long term relationship with this company and can call anytime for assistance is the finishing piece that sets our minds at ease.
In terms of outstanding customer service, I cannot praise Ananda enough. Thank you everyone at Ananda!
Nan Thibert
